We are here to help you heal
At Keystone Medical Supplies, our priority is to provide patients with the highest-quality equipment, supplies, and support needed to complete their prescribed treatment programs and achieve the best possible outcomes.
In addition to the delivery of medical supplies, we provide instruction and training on medical equipment and supplies to both health care professionals and patients to ensure proper usage and maintenance. We follow up with patients, too, to verify the delivery of products and answer any questions that may arise. It’s all part of our commitment to our patients and health care partners.
FAQs
How do I order medical supplies from you?
Call us to create an account. We’ll gather the necessary information from you, verify your insurance coverage and details from your prescribing physician, and prepare an order to be shipped to your door.
What should I do if I have a question about my medical supplies or equipment?
Please contact us as soon as possible by telephone. If your need is urgent, please contact your health care provider or call 911.
Are medical supplies covered by health insurance plans?
All policies are different, But, in many cases, medical supplies are covered. Please contact us if you have any questions about your insurance coverage.
How long will it take to receive my order?
In most cases, medical supplies are delivered within 48 hours.
How do I reorder medical supplies?
We’ll contact you when you are available to receive new supplies. We will not send medical supplies to you without your approval and permission.